Audit and Assurance: Ensuring the Integrity of CCMP

CCMP™ has a lot going for it with many benefits for both individuals and organizations. It's an attractive addition to every change manager's list of accomplishments. To preserve the prestige associated with attaining an important credential, associations implement policies to protect their use and ensure the reputation remains strong.

ACMP is no different. They have implemented guidelines in the area of application validation (audit) and proper use of the credential so that companies hiring CCMP certificants can be assured of what the credential represents in terms of experience and knowledge in change management, and the individual will continue to receive the respect extended to a credential of repute.

1. Certification Audit

ACMP randomly selects a portion of all applicants to validate that information submitted is correct and accurate. This involves the applicant:

  • Providing proof of education completed
  • Providing proof of training completed
  • Obtaining employer verification that the individual did work for the organizations that make up his or her experience

The possibility of an audit is clearly outlined in the Candidate Handbook and should not be a cause for concern since every applicant must agree to the Statement of Understanding which attests that all information is true and representative of the applicant's work.

Applicants have 90 days to respond to an audit request, providing all requested information. Applications do not proceed until the audit is complete. Submitted Professional Development Units are also subject to audit. Details of the process are provided in the Candidate Handbook.

2. Proper Usage of the CCMP™ Marks

Because there are many certification options in the change management marketplace, there will be times where people use the phrase "Certified Change Management Professional" without having the CCMP™ credential. Whether this is intentional or accidental, ACMP follows up to advise people of the guidelines for usage and the trademarked natural of the title and letters.

The Candidate Handbook includes direction for proper usage of the credential. If a member observes improper usage, they are able to advise ACMP of the situations using the complaint process. For more information:

Maintaining integrity is just as important for an individual as it is for ACMP. Acting with integrity is part of The Code of Ethics and Professional Conduct.