Are you wondering how to ensure you pass the CCMP™ exam? Many of us who haven't been in school or taken a test for a long time have some fear about the process...and the results!
In fact, ensuring you succeed is quite simple, although it will take substantial effort on your part.
1. Schedule your exam
Once your application has been approved, schedule your exam right away to ensure you get the date, time and location you want. To see available exam center locations, visit Kryterion's site.
To help you plan and align offerings, here are our exam windows for 2018:
January 1 - April 30, 2018
August 1 - December 31, 2018
If you are having difficulties finding an exam center with available dates and times, check out our Quick Reference Guide. Still stuck? Please contact the Kryterion Support Team at 800-403-6199, 602-281-3591 or send an email to firstname.lastname@example.org.
2. Review the Exam Specification
The exam includes 150 multiple choice questions. No other types of questions will appear.
There are no trick questions
No math is required
There are four options for each question
None of the options will be 'all of the above' or 'b and c' type answers
You have three hours to complete the exam - a clock is available on screen so you know how much time you have left
We have outlined exactly what content will be on the exam in a short document you can review online or download: Click to download the Exam Specification.
The exam interface looks like this:
The exam will present one question at a time in the format shown above. If you get stuck on a question, click the box "Mark this item for later review". When you are ready to review those questions, click "Review All". This will present a list of all of your questions and show you which ones were marked for review. You can then click each one to go to the question for review or to change your answer.
If you haven't already, download The Standard for Change Management©. It is important to fully understand all of the the process groups and their tasks, including their purpose, what contributes to them (inputs) and what results they provide (outputs). Spend your time on the definitions and steps. You should know the tasks included in each process group.
It's helpful to work in teams. Find people willing to test you on aspects of the Standard. Ask your local ACMP Chapter about setting up a study group. Talk to other people about how you have applied aspects of the Standard – this will help you prepare for the scenario questions.
Ensure you are familiar with the Code of Ethics as well as it forms a small part of the exam.
Check out the flash cards as a tool for testing your memory.
Please note that there are some topics listed in the Test Specifications that do not have a matching section in the Standard. The Standards Working Group identified that some topics were embedded throughout the Standard and, therefore, were deemed not necessary to have a section of their own. From the exam specification these include:
Process Group 2, #5 Develop the Change Risk Mitigation Strategy
Process Group 2, #7 Develop the Transition Strategy
Process Group 3, #1f Change Risk Mitigation Plan
Process Group 3, #1h Transition Plan
Process Group 4, #1f Execute Change Risk Mitigation Plan
Process Group 4, #1h Execute Transition Plan
If you have studied the Standard, you will have covered the above items sufficiently to answer any applicable questions.
4. Discuss your experience
Many exam questions are scenario-based, asking you to determine how you would apply your knowledge of the Standard and Code of Ethics to typical change management situations. This allows you to demonstrate your experience by applying it to these scenarios.
To prepare, take every opportunity to discuss how you have applied or could apply the Standard to real situations.
5. Form a Study Group
It's much easier to study when you have other people who can test you and encourage your progress. Check in with your local ACMP chapter to see who else is studying for CCMP and form an online group, or one that meets together periodically.
6. Prepare to Arrive Ready
Map out your route to the exam center ahead of time to ensure you are there a little early. Do not bring any valuables in with you, or you will need to store them in a provided locker.
After you confirm your identification (see Candidate Handbook for requirements) you will be seated at a computer which will only display the exam. The exam will present one question at a time.
If you get stuck on a question, click the box "Mark this item for later review". When you are ready to review those questions, click "Review All". This will present a list of all of your questions and show you which ones were marked for review. You can then click each one to go to the question for review or to change your answer.
There will also be a clock available so you know how much time you have left.
If you have studied well, you will do great! Get a good night's rest before you exam. And when you begin the exam, imagine yourself in your 'happy place'. Neuroscience shows us that a positive mindset influences performance!
7. Taking the exam again
If you do not pass the first time, you can take the exam up to a total of 3 times within one year of your application being accepted. The initial application fee includes your first exam fee. You will pay an additional fee to take the exam again.
You can do it!