Did you know that Africa was the first location to create a chapter withing the Association of Change Management Professionals? In fact, Africa has a strong, thriving community of change professionals, and Daniel is a great example of ACMP's change leaders. He is the first Ghanian to obtain the CCMP certification!
Daniel, please tell us how you got into change management?
Working as a project director and manager for my company for the past eight years really brought out a desire to aspire for more. My day-to-day schedule as a director taught me one very important and inevitable factor common to every individual: change is unavoidable and we tend to resist it. I realized that people - no matter how good the benefits are with regard to a particular project - will resist it in some way. Despite these difficulties, I was still successfully delivering my projects within time and budget due to our ability to help people really understand the benefits to be realized.
In a nutshell, all these years I realized that leading and managing my projects effectively were a result of the efficiency I possessed in managing the change elements.
ACMP agrees. As you saw when studying for the exam, The Standard for Change Management identifies integration between project and change management as important for success. Why did you want to get the CCMP credential?
After obtaining my Master of Science in Engineering Project Management at Coventry (UK) and successfully going through the PMBok of the PMI to achieve my Certified Associate Project Management (CAPM), I wished to obtain a strong, reputable change management certification complete my skills.
When I chanced upon ACMP, I quickly joined and decided to volunteer with their communications team. I flew to Dubai to help with exam development and was finally able to apply for CCMP when it became available. I saw it as an opportunity to help improve my company and enable me to offer training to subordinates.
How did you prepare for CCMP?
I took a lot of leadership and conflict management training from the Ghana Institute of Management and Public Administration and an online course for change management. I also spent a lot of time reading The Standard about four times before sitting for the exam.
The essay questions, I must say, would be tough for anyone with no experience managing change. However, with my experience as a manager of change and projects, I used the various lessons learned to answer those questions.
How has CCMP impacted you personally?
CCMP has really boosted my confidence as a change agent and has opened a lot of avenues as well as making me efficient in problem solving and managing resistance. It has really made people curious about the "new me".
I have already introduced some friends to ACMP and we are planning to develop an ACMP Ghana chapter soon!